Welcome to CorpsGift.com!
At Corps Gift, we treat our customers like family, and our goal is to provide 100% satisfaction. If you’re not happy with a product, we are here to help. We offer a 2-day replacement guarantee on all our products. If you need a replacement, please contact us within 2 days of receiving your order.
We thoroughly quality-check all our products before dispatch and pack them carefully to prevent damage during transit. However, if your product arrives damaged or in unusable condition, we are here to help.
To request a replacement, simply send us a short video to corpsgift82@gmail.com explaining the issue. Our team will promptly address the problem and ensure you receive a replacement as quickly as possible.
We offer a 2-day replacement policy because we believe in customer satisfaction and building customer trust. Your satisfaction is our commitment, and we strive to provide the best service possible.
Exchange / Replacement Policy for Damaged Products
If the product is received in damaged condition, kindly raise the concern within 24–48 hours of receiving the product at corpsgift82@gmail.com
Please assist us by providing an unpacking video. This will aid in validating the issue, as we ensure proper product conditions during shipping. Occasionally, damages may occur in transit, and the video will facilitate a quicker resolution.
Our team will promptly assist you in addressing and resolving the concern ASAP.
Non-Returnable & Non-Replacement Products
Customized products like drinkware, jewelry, and gifting items are non-returnable and non-replaceable.
Return / Exchange / Replacement Policy for Customized Products
Customized products are made-to-order items designed upon the customer’s request.
Exchanges, returns, or replacements are not available for customized products unless there is a manufacturing defect or an incorrect order delivered.
To address issues with customized products, customers should email a photograph or video of the product, along with the packaging, to corpsgift82@gmail.com within 24 hours of order delivery.
Return / Exchange / Replacement Policy for Missing Products
In the event of missing items, kindly attach a video or image of the received package and send it to support@corpsgifts.com.
Ensure that the invoice label attached to the package is included to efficiently resolve the issue.
Please gather all relevant files as mentioned and email them to corpsgift82@gmail.com
Our team will promptly assist you in addressing and resolving the missing product concern.